FAQ

Delivery

How much is UK delivery?

UK delivery is free on orders of £75 or more, and £5.50 for orders under £75. Orders are usually dispatched within 1–2 working days, and courier delivery time is additional. See our Delivery page for full details.

Can I collect my order from the boutique?

Yes. Collection from Juliana Riviera, Red Lion Street, Midhurst, West Sussex, GU29 9PB is free. Select pickup at checkout and wait for your ready-to-collect email before visiting.

Do you deliver internationally?

Yes. Delivery to Europe is £15.00 and to the rest of the world is £25.00. For an estimate, please contact us before ordering.

How can I track my order?

Please see our Track Your Order page.

Returns

What is your returns policy?

You have 14 days after receiving your item to request a return. Items must be unworn and unused, with tags, and if possible in their original packaging. Please email julianarivieralingerie@gmail.com to request a return before sending anything back. Full details are on our Returns page.

Can I return something I bought in the boutique?

Items bought in-store can be exchanged or credited within 14 days of purchase. Refunds are not offered unless the item is faulty. This does not affect your statutory rights.

Bra fittings

How do I book a bra fitting?

You can choose a date and time on our bra fitting page. Each appointment lasts 30 minutes, and there is no obligation to purchase.

Do you offer virtual fittings or home visits?

Yes. Call or text 07889 158823 and we'll arrange it with you.

What sizes do you stock?

Our bras range from 28-inch back to 46-inch back, in cup sizes A to K. Our sizing chart can help you find your size at home.

Visiting us

Where is the boutique and when is it open?

We are at Red Lion Street, Midhurst, West Sussex, GU29 9PB. Please see our Visit Us page for current opening hours and directions.

How can I contact you?

Call or text 07889 158823, email julianarivieralingerie@gmail.com, or use our Contact page.